Expert Support Team Ready

Get in Touch with RedBrick

Whether you need a demo, technical support, or have questions about our property management solutions, our expert team is here to help. Choose your preferred contact method below.

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24/7 Support Available

Our expert team responds within 2 hours during business hours

2hrs
Response Time
98%
Satisfaction
24/7
Available
Contact Options

Multiple Ways to Reach Us

Choose the contact method that works best for you. Our team is standing by to help with any questions.

Phone Support

Speak directly with our UK-based support team for immediate assistance with your property management needs.

020 7946 0958
Monday - Friday, 9am - 6pm GMT

Email Support

Send us detailed questions or technical issues. Our team responds within 2 hours during business hours.

support@redbrick.co.uk
Response within 2 hours

Live Chat

Get instant help through our in-app chat system. Available to all RedBrick users and trial customers.

Available in RedBrick App
Monday - Friday, 9am - 6pm GMT

Book a Demo

Schedule a personalized 30-minute demo to see how RedBrick can transform your property management.

Schedule Demo
Available 7 days a week
Contact Form

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours with a detailed response.

Our Offices

Visit Us in Person

We have offices across the UK to serve you better. Drop by for a coffee and see RedBrick in action.

London Headquarters

Main Office

25 Canada Square

Canary Wharf

London E14 5LQ

020 7946 0958

london@redbrick.co.uk

Mon-Fri 9am-6pm

Manchester Office

Northern Hub

1 St Peter's Square

Manchester M2 3DE

0161 818 8985

manchester@redbrick.co.uk

Mon-Fri 9am-6pm

Edinburgh Office

Scotland Hub

George House

50 George Square

Edinburgh EH8 9JU

0131 526 3000

edinburgh@redbrick.co.uk

Mon-Fri 9am-6pm

Common Questions

Frequently Asked Questions

Quick answers to the most common questions about contacting and working with RedBrick.

What are your support hours? +
Our UK-based support team is available Monday to Friday, 9am to 6pm GMT. We also offer 24/7 emergency support for critical issues affecting existing customers.
How quickly do you respond to support requests? +
We aim to respond to all support requests within 2 hours during business hours. For urgent issues, we often respond much faster. Emergency issues are addressed immediately.
Can I schedule a demo outside business hours? +
Yes! Our demo booking system is available 24/7, and we can schedule demonstrations at times that work for you, including evenings and weekends.
Do you offer in-person meetings? +
Absolutely! We have offices in London, Manchester, and Edinburgh. We're also happy to visit your location for larger implementations or enterprise customers.
What information should I include in my support request? +
Include your account details, a clear description of the issue, any error messages, and steps you've already tried. Screenshots are always helpful too.